IT Analyst


Permanent / £30,000

Looking for a challenging and exciting job in the IT industry? We are currently working with a rapidly establishing MSP based in Surrey who are looking to bring on an IT Analyst to develop their skills in a client facing, field based position.

As an IT Analyst, you’ll provide technical support for a range of customers, focusing on installation, configuration of new users, setting up routers, printers, and computers, conducting site visits and callouts to ensure customers IT Infrastructure is running smoothly.

The successful candidate will need a full and clean UK driver’s license, daily access to a personal vehicle (fuel costs covered within government guidelines), a strong desire to develop and progress in the IT industry, excellent communication, and client facing experience.

Our client puts its employees first, offering flexible working hours to maintain a healthy work life balance, supporting personal training and development by allotting hours for training courses/working towards new certifications, and offering great progression opportunities.


  • Conduct site visits and callouts to provide technical support to clients (Mostly around the local area, occasionally to London and Reading, and rarely Manchester)
  • Install and configure routers, printers, and computers
  • Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
  • Communicate effectively with clients to understand their technical needs and provide appropriate solutions
  • Maintain accurate records of client issues and resolutions

Technical Requirements:

  • Experience in callouts or site visits
  • Strong background in setting up and configuring IT equipment
  • Experience with Office 365 and Azure is a must
  • Comptia Network+ or equivalent is advantageous but not required

Personal Attributes:

  • Excellent communication skills and the ability to work well under pressure
  • Ability to work autonomously and well within a team
  • A desire to learn and grow within the IT industry
  • Work closely with customers to understand their technical needs
  • Organisational and time management skills
  • Strong attention to detail


Tom Jarvis

Posted by

Tom Jarvis

Delivery Director

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